Hello, I am Beth!
Welcome to my Portfolio.
About Me
I am a young professional aged 24 and aspiring Virtual Assistant hailing from the Philippines. By having me on your team, you can expect streamlined workflows and exceptional support in tasks such as schedule management, inbox organization, and project coordination. My goal is to ease your workload and assist you in reaching your objectives, enabling you to concentrate on what truly matters to you. I am highly adaptable, always keen on learning, ready to handle any task efficiently and accurately.
Background
Laguna State Polytechnic University - Main Campus
With Honors
Bachelor of Science in Psychology
2018 - 2022
Indang Christian Academy
Psychealth Inc.
Internship
March - May 2022
Concentrix, ANE
Real Time Analyst | Global WFM
August 2022 - Present
Skills and Expertise
Real time Support
Data Analysis
Task Management
Providing real-time support and working closely with operations management to maintain the level of efficacy our clients are expecting.
Analyzing Post Mortem Data and intraday level to drive decision making.
Designed to optimize productivity/efficiency of the Executive and getting the right number of resources to handle the workload.
Tools I use
Here are some of the Tools I worked on
Google Workspace
Microsoft Office
Slack
Discord
Webex
Zoom
LinkedIn
Filmora
Five9 Supevisor
Verint
Canva
Nice IEX WFM
Genesys Cloud
Thank you for visiting my Portfolio, let me know how can I help.
https://www.facebook.com/bernabeth.dala/
@bethvdl_
@bethvdala
Phone
+639 45 560 7897
bethvdala@gmail.com